Welcome to White Cloud! These terms and conditions govern your use of the website. By accessing or using the website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use the website.
You may use the website solely for lawful purposes and in accordance with these terms and conditions. Unauthorised use of the website, including but not limited to misuse of intellectual property or unauthorised access to systems or data, is prohibited. You are not allowed to share any photos from our website on social media or with any other parties. Photo sharing is strictly prohibited and will result in the immediate removal of your account.
Product descriptions, pricing, and availability information provided on the website are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice. We make every effort to ensure the accuracy of product information but do not warrant that such information is complete, current, or error-free.
Orders placed through the website constitute offers to purchase products. We reserve the right to accept or reject any order at our sole discretion. Acceptance of an order occurs when products are shipped. By placing an order, you agree to pay the total amount due, including any applicable taxes and shipping fees. unless otherwise agreed.
Payment for orders placed through the website is due at the time of purchase. we accept all the major payment methods. You are responsible for providing accurate billing and payment information. Failure to provide accurate information may result in delays or cancellation of your order.
We offer shipping to addresses within the United States and worldwide as well. Shipping costs and delivery times vary depending on the selected shipping method and destination. We are not responsible for delays or issues with shipping carriers if you provide your own method of shipping. The risk of loss and title to products pass to you upon delivery.
We are not responsible for any items that get damaged in your care. Any items that are scratched, cracked, broken, missing a stone, or destroyed in your care are the responsibility of the buyer. Any repairs will be at the cost of the buyer.
Our return and refund policy are available [link to return policy]. Please review this policy before making a purchase. By placing an order, you agree to abide by the terms of our return and refund policy.
Your use of the website is subject to our privacy policy. By using the website, you consent to the collection, use, and disclosure of your information as described in the privacy policy.
Any dispute arising out of or relating to these terms and conditions or your use of the website shall be resolved exclusively through arbitration administered by [arbitration provider] in accordance with its rules.
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or products purchased through the website.
You agree to indemnify, defend, and hold harmless White Cloud and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the website or any violation of these terms and conditions.
We reserve the right to update or revise these terms and conditions at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
All intellectual property rights, including trademarks, copyrights, and designs, displayed on the website are owned by White Cloud or its licensors. You may not use, reproduce, distribute, or modify any content from the website without prior written consent from White Cloud.
While we strive to maintain the highest quality standards for our products, variations in natural materials and handcrafted items may occur. We guarantee that our products meet industry standards and are free from defects at the time of delivery.
Wholesale pricing is confidential and intended solely for registered wholesale customers. Unauthorized disclosure of wholesale pricing may result in termination of wholesale privileges.
You agree to comply with all applicable laws and regulations when using the website and purchasing products. This includes, but is not limited to, laws related to import/export, trade regulations, and consumer protection laws.
These terms and conditions shall be governed by and construed in accordance with the laws of the State of NEW YORK without regard to its conflict of law provisions. Entire Agreement:
These terms and conditions constitute the entire agreement between you and White Cloud regarding your use of the website and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and White Cloud.:
If you have any questions or concerns about these terms and conditions, please contact us at info@whitecloudny.com
If any provision of these terms and conditions is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.