We offer a wide range of jewelry including necklaces, bracelets, earrings, rings, and more. Our collections include precious and semi-precious stones, metals such as gold & silver and victorian styles.
We offer a sizing guide on our website that you can use to determine the size fits for you.
Yes, we take great care to ensure that all of our materials are ethically sourced. We work only with suppliers who adhere to strict ethical and environmental standards.
Yes, we offer customization and personalization services for many of our pieces. Contact us to learn more about our options.
We provide a care instructions guide for our jewelry on our website. In general, you should avoid exposing your jewelry to harsh chemicals or abrasive materials, and store it in a cool, dry place when not in use.
Silver naturally tarnishes due to a process called oxidation. There are 2 ways of dealing with this - minimize the oxidation by storing the ornaments in air-tight pouches, and secondly, by gently polishing with a soft, dry cotton cloth. Once cleaned, remember to wipe dry and re-pack in air-tight pouches. For more information and tips please check out our Jewelry Care page.
We have a showroom in New York. Please contact us to enquire or make an appointment. We are also highly experienced in working with customers remotely
You must have an account with us to place an order. Placing an order is very easy, simply select your preferred item(s) & add them to your shopping cart. When you are happy with your purchase, just follow the guidelines given on the checkout page to place your order. Your account manager will call you to confirm payment and shipping.
You can choose to pay via MasterCard, Visa, PayPal, American Express, Zelle, Apple Pay, Cashapp, wire transfer, and check.
We will send you an order confirmation email with the expected delivery time when your order has been placed. When your order is shipped, you will receive a shipment confirmation email with a tracking number. You can easily track your shipment with that tracking number. However, you will be able to track your order only after receiving the tracking information.
All our Orders are processed rapidly, and our items are typically shipped between 24-48 hours of time, unless mentioned otherwise, we cannot cancel the product if you have received the confirmation email. to know more please contact us on our email id info@whitecloudny.com along with your order number.
You must have an account with us to place an order. Placing an order is very easy, simply select your preferred item(s) & add them to your shopping cart. When you are happy with your purchase, just follow the guidelines given on the checkout page to place your order. Your account manager will call you to confirm payment and shipping.
Shipping times vary depending on your location and the shipping method you choose. We can ship almost anywhere across the globe.
You can contact our customer service team through our website's contact form and via email or phone at any time. We are happy to assist you with any questions or concerns.
No returns or exchanges.
We have a no returns or exchanges policy.
All our Orders are processed rapidly, and our items are typically shipped between 24-48 hours of time, unless mentioned otherwise, you cannot change the delivery address if you have received the confirmation email. To know more please contact us on our email info@whitecloudny.com along with your order number.
Email or call us within 48 hours of receiving the package. We will ask for a photo along with any documentation of purchase. After an initial photo is sent, please wait for instruction from your sales rep.
Whitecloudny.com jewelry is adorned with precious gemstones such as diamonds, rubies, emeralds, and sapphires also many other semi-precious stones.
Whitecloudny.com jewelry is unique because of its intricate craftsmanship and the use of precious and semi-precious gemstones set in gold that reflects opulence, elegance, and cultural heritage.
Precious stones are rare and highly valuable gemstones that possess exceptional beauty and durability. They include diamonds, rubies, emeralds, and sapphires. These stones are known for their exquisite colour, brilliance, and high market worth.
Semi-precious stones, on the other hand, are less rare and valuable compared to precious stones but still possess unique beauty. Examples of semi-precious stones include amethyst, garnet, turquoise, citrine, and peridot. They come in a wide range of colours and are often used in jewelry to add a touch of vibrant hues and natural charm.
Jewelry certifications play a crucial role in verifying the authenticity and quality of gemstones. The Gemmological Institute of America (GIA) is renowned for its detailed reports on the 4Cs (carat weight, colour, clarity, and cut) of diamonds. The International Gemological Institute (IGI) and the American Gem Society (AGS) also offer comprehensive certifications for diamonds and coloured gemstones. The European Gemological Laboratory (EGL) provides grading reports with additional factors like fluorescence and symmetry. While certifications vary, they ensure transparency and adherence to industry standards. Understanding the specifics of each certification and selecting a reputable laboratory is essential for informed jewelry purchases.
Carat Weight: Refers to the size of the diamond. Larger diamonds are generally rarer and more valuable.
Clarity: Evaluates the presence of internal and external flaws. Diamonds with fewer flaws are considered more valuable.
Color: Assesses the presence of visible colour in a diamond. Colourless diamonds are more valuable than those with noticeable color.
Cut: Refers to the precision and craftsmanship of the diamond's cut. A well-cut diamond maximizes its brilliance and beauty.