Since we only manufacture what is ordered, White Cloud does not accept returns or exchanges at this time. All instant purchases should be discussed directly with the seller you purchased from as they are responsible for their own shop policies. If you are unhappy with your order for any reason at all, please contact White Cloud at and we’ll work with you to make it right. We will not accept any packages sent without authorization, any shipments received that have not been authorized will be refused/shipped back. Please make sure that you have carefully reviewed your order prior to finalizing your purchase.